IMPORTANT: Current Downtime/Compromised Server

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TheClowner
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Location: United Kingdom
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IMPORTANT: Current Downtime/Compromised Server

Post by TheClowner » November 14th, 2015, 11:05 am

EDIT: This issue is resolved now, our network is fully back online.

So, this is not a fun message to be writing.

Currently, our server has been taken offline since it has been compromised. In a most basic sense, it was hacked. Currently, we do not know much about what happened, but we do know that our server was being used as a zombie computer in a distributed DoS attack against other servers. To protect our infrastructure (and our hosting company's) we will not be bringing the server back online until we are certain everything is restored, and control is entirely ours again.

For the time being the following will be offline:
  • The minecraft server network
  • Teamspeak
  • Websites (Clownercraft.net, logisticraft.net, islotsgame.co.uk)
Please note that our forums are hosted externally, hence why they are not affected.

Now, most people probably saw the word "hacked" and assumed a few things:

Firstly, if you're worried about data being stolen, we don't actually store much on our server. The only thing people would have access to is server logs (anything you said in chat) and server backend files. As said previously, your account information for the forums are not stored on the affected server.

For anyone who bought something from our store, please also note that none of that data is stored here either, and in fact, you're payment details are never passed onto us anyway.

We apologise for any inconvenience, and hope we can resolve this issue as soon as possible.
If you have any queries please feel free to ask them on the forum.

~Clowner

TheClowner
Site Admin
Posts: 557
Joined: August 30th, 2012, 4:35 pm
Location: United Kingdom
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Re: Current Downtime/Compromised Server

Post by TheClowner » November 14th, 2015, 12:29 pm

UPDATE: In order to resolve this and ensure the server is secure we are going to have to reinstall the server's OS, and in the process backup all data.

This is going to be a slow process.

TheClowner
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Posts: 557
Joined: August 30th, 2012, 4:35 pm
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Re: Current Downtime/Compromised Server

Post by TheClowner » November 14th, 2015, 12:40 pm

Currently trying to find a drive to download all data to with enough space...

TheClowner
Site Admin
Posts: 557
Joined: August 30th, 2012, 4:35 pm
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Re: Current Downtime/Compromised Server

Post by TheClowner » November 14th, 2015, 1:09 pm

Beginning download of data, could be atleast 7 hours to download.

TheClowner
Site Admin
Posts: 557
Joined: August 30th, 2012, 4:35 pm
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Re: Current Downtime/Compromised Server

Post by TheClowner » November 14th, 2015, 5:16 pm

From the current rate, it's looking like we may not be able to come back online until tuesday. Still downloading data from server...

Poopdink
Posts: 25
Joined: June 30th, 2015, 5:14 am

Re: IMPORTANT: Current Downtime/Compromised Server

Post by Poopdink » November 14th, 2015, 8:13 pm

Thanks for keeping us posted. sad news indeed. hackers are so lame. look forward to getting back on.

realzombie123
Posts: 7
Joined: April 26th, 2014, 5:29 pm

Re: IMPORTANT: Current Downtime/Compromised Server

Post by realzombie123 » November 14th, 2015, 8:28 pm

Stupid hackers. I hope we can get on soon. Thanks for showing me why we cant get on clowner! :mrgreen:

chachy917
Posts: 20
Joined: April 17th, 2015, 11:28 pm

Re: IMPORTANT: Current Downtime/Compromised Server

Post by chachy917 » November 14th, 2015, 10:36 pm

It us very upsetting indeed. But lets just hope it will be up sooner. l=

PrettiestSalad

Re: IMPORTANT: Current Downtime/Compromised Server

Post by PrettiestSalad » November 15th, 2015, 12:47 am

This is so crappy with everything that's already going on in the real world dragging people down. But even if the map gets reset or something I'll still play on ClownerCraft, it's the best server I've ever found.
I'm sorry you have to deal with all this stress Clowner, good luck and thank you for all the work you're putting in to fix this.

MissAlex
Posts: 23
Joined: June 28th, 2015, 8:30 am
Location: California

Re: IMPORTANT: Current Downtime/Compromised Server

Post by MissAlex » November 15th, 2015, 4:03 am

Thank you so much for the updates. I posted a topic about this and totally missed this thread, sorry. Hope to see all of you soon!!!! Thank you for working so hard to make sure the infrastucture of Clowner is not compromised. :)

Alex - aka sadmax1515

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