Bug

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Dreadfulness
Posts: 22
Joined: October 14th, 2017, 8:09 pm

Bug

Post by Dreadfulness » October 23rd, 2017, 11:15 pm

Donated but didnt get rank

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Jaffla334
Moderator
Posts: 35
Joined: September 23rd, 2016, 8:01 pm
Location: Might be behind you

Re: Bug

Post by Jaffla334 » October 24th, 2017, 5:39 pm

Hi,
When and on what account did you buy VIP? I don't see your name on the recent buyers list. The issue might be that you're IP-banned.
Life is soup and I'm a fork.

Dreadfulness
Posts: 22
Joined: October 14th, 2017, 8:09 pm

Re: Bug

Post by Dreadfulness » October 24th, 2017, 7:41 pm

oh im still ip banned?

TheClowner
Site Admin
Posts: 574
Joined: August 30th, 2012, 4:35 pm
Location: United Kingdom
Contact:

Re: Bug

Post by TheClowner » October 24th, 2017, 11:05 pm

Why would you think you weren't still banned?
Your IP was perm banned after multiple accounts using that IP violated the rules. You haven't submitted an appeal that follows our appeal guidelines for that IP ban, so you haven't been unbanned.

Secondly, we have no record of any payments under your username. If you did donate at all - we never received a payment.
And further to that, without going on the server how exactly would you even know if it wasn't given? You're still IP banned.

Dreadfulness
Posts: 22
Joined: October 14th, 2017, 8:09 pm

Re: Bug

Post by Dreadfulness » October 25th, 2017, 5:15 am

TheClowner wrote:
October 24th, 2017, 11:05 pm
Why would you think you weren't still banned?
Your IP was perm banned after multiple accounts using that IP violated the rules. You haven't submitted an appeal that follows our appeal guidelines for that IP ban, so you haven't been unbanned.

Secondly, we have no record of any payments under your username. If you did donate at all - we never received a payment.
And further to that, without going on the server how exactly would you even know if it wasn't given? You're still IP banned.
It says I had paid... It was taken from my bank account. Maybe you missed it?

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TheClowner
Site Admin
Posts: 574
Joined: August 30th, 2012, 4:35 pm
Location: United Kingdom
Contact:

Re: Bug

Post by TheClowner » October 25th, 2017, 10:38 am

Your payment showed up at 5am this morning, your purchased rank should activate when you next login to the server.

Sorry for the inconvenience.

Dreadfulness
Posts: 22
Joined: October 14th, 2017, 8:09 pm

Re: Bug

Post by Dreadfulness » October 25th, 2017, 7:39 pm

TheClowner wrote:
October 25th, 2017, 10:38 am
Your payment showed up at 5am this morning, your purchased rank should activate when you next login to the server.

Sorry for the inconvenience.
login keeps saying timed out

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